Privacy Policy

What we collect

• Name, phone number, email and address.
• Identity documents and selfie checks for verification.
• Transaction history and the devices you sign in from.

Why we use it

• To run your account and process payments.
• To verify your identity and prevent fraud and money laundering.
• To meet legal and regulatory duties.

Who we share it with

Payment partners needed to complete your payments, and regulators or law enforcement where the law requires. We do not sell your data.

Biometrics

Fingerprint and face data stay on your device. OnTimePay never receives them.

How long we keep it

Financial records are kept for the period required by law, even after you close your account.

Your rights

You can ask to see, correct or download your data, or close your account, from the app or through Support.